🏢
Basic Info
Brand name, industry, description
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🧑💼
AI Persona
Name, age, city, gender
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💬
Communication & Language
Tone, language, dialect, greetings
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📖
Language Examples
Show the AI what to say and avoid
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✅
Tasks
What the agent is responsible for
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📋
Required Data / JSON Reply
Fields to collect and JSON output format
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⚠️
Important Rules
Pricing policy, free visit, custom rules
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📍
Branches
Locations, hours, contact info
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🏋️
Services
What your gym offers
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🔑
Permissions
Discounts, package suggestions
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🛡️
Security
Forbidden topics and promises
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🚨
Escalation
Handover and error responses
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🧠
Behavior Controls
Intent handling, sales pressure, emojis
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📝
Brand Vocabulary
Preferred and forbidden words
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🔧
Tools
External functions the agent can call
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🔔
Admin Notifications
Channel and notification settings
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✏️
Custom Instructions
Free-form rules appended to the prompt
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